Reviews & FAQ

Frequently Asked Questions

Please reach us at info@vagrillheroes.com if you cannot find an answer to your question.

How long does a full grill cleaning take?

Most grills, depending on size, take 2-3 hours to thoroughly clean. Additionally, there is an average 30-minute set-up time, teardown, and site clean-up.

Will the cleaning make a mess?

No. We first put a plastic tarp down around the grill to protect the patio or porch. We do not use a power washer so there is no residual spraying or splashing, and we are extremely conscientious about leaving the grilling area as clean as when we arrived.

How often should I have my BBQ grill cleaned?

The frequency of BBQ grill cleaning depends on how often you use your grill and the type of cooking you do. As a general guideline, we recommend having your BBQ grill professionally cleaned at least once a year. However, if you frequently use your grill or notice excessive grease or carbon buildup, it's advisable to schedule a cleaning more frequently.

Are your cleaning products safe for my BBQ grill?

Yes, absolutely. We prioritize the safety of your grill and the environment. We use non-toxic, biodegradable cleaning products that are specifically formulated for BBQ grills. These products effectively remove grease and carbon buildup without causing any damage to the grill's surfaces or leaving behind harmful residues.

Do you bring your own cleaning supplies and equipment?

Yes, we are a professional, mobile grill cleaning service - We come to you!

Do I need to be present during the cleaning process?

No, it is not necessary for you to be present during the cleaning process. Our technicians are trained professionals who can perform the cleaning service efficiently and effectively without supervision. However, if you prefer to be present or have specific instructions, we are happy to accommodate your request.

How much do your cleaning services cost?

The majority of our customers have invested a lot of money in their outdoor kitchens or grills, so using our service to keep the grill in top shape will help them get more use out of their purchase. The size and quantity of burners in the unit determine our price. For more information and a free estimate, call us at 757-770-4454 or fill out the form on our Contact page.

We are a family-owned and operated business committed to providing the best customer service and grill cleaning expertise. We take pride in our work and guarantee your satisfaction. We started this business because we understand that cleaning an outdoor grill is a time consuming, dirty job that no one wants to do.

Give us a call today so you can enjoy a summer filled with family, friends and good food!

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